The snow and ice community has long struggled with recruitment and retention issues. It can’t be overstated how crucial it is to have available, qualified, and dependable staff to support the ongoing needs, tasks, responsibilities, and obligations associated with winter maintenance.
The issues are not unique to snow and ice control. Indeed, it extends to all areas of operations and maintenance.
Many variables contribute to the inability to successfully recruit and retain individuals in these roles. Identification of the variables can typically provide a footprint for establishing potential strategy and countermeasures aimed at creating a more successful approach for achieving desired outcomes.
Additionally, greater consideration is being given to the evolution of today’s workforce and the changing face of that which represents the “traditional” operations and maintenance worker.
